Alarm Monitoring Centre
“Keeping Watch Of Your Premises 24 Hours 7 Days of the Week”
Providing a ‘Certified Grade A1 Alarm Monitoring Service’ through our Security Operations Centre (SOC) combines technology and staff commitment to providing quality monitoring and response services to your premises when you are not there. Offering a service above industry standard, our team are able to dispatch resources including a security or police response. Utilising the latest in alarm monitoring technologies and the relevant redundancies, you can rest assure our service is second to none.
Why Choose Us?
We provide alarm monitoring for businesses of all sizes, from small through to multi-national corporations throughout Australia. There are many different reasons our customers choose to be monitored by us;
– Compliance and adherence to Australian Standards
– Highest available rating ASIAL Grade A1
– Dedicated local customer care
– Complete in-house security solution
– Reliable technology and response
– Competitive rates
– Security Mobile Patrol Team capabilities
Innovative IP Monitoring
Alarm transmission technologies have evolved in recent years, mobile data and IP networks have changed the way alarms are transmitted and eliminated the need for a fixed phone line.
The technology also enables constant polling between your premises and the monitoring centre that verifies the integrity of the connection and ensures your premises is constantly protected. Benefits include;
-No phone call charges
-No fixed phone line (PSTN) rentals
-Fixed monthly fee
– Increased security through constant polling including:
60 Minute Polling Supervision
120 Second Polling Supervision
60 Second Polling Supervision
20 Seconding Polling Supervision
In a purpose designed Medical Monitoring System the Alarm is activated and it can be from a Fixed Location, a Personal Button or a Panel Onboard Help Button. The Client wants HELP and this is performed by opening a channel to speak directly to the person seeking the assistance.
Our monitoring team ring the client and the Smartlink Medical Monitoring Panel allows the client to talk directly to an operator who will take the necessary response required.
Security Service Team
Our service team can provide alarm design, installation and regular maintenance for peace of mind. Using only quality brands within the alarm technology market, we will liaise with your staff to provide the right system and service.
Our preferred brands include:
Reed Exhibitions have utilised the Medical Event Response Team (ERT) for a number of trade shows and consumer events we run. We have always found the ‘Vital’ team to be highly skilled in their fields and have felt assured that our exhibitors and visitors are in good hands while their team is onsite.
A unique Venue risk management service which integrates Security, Emergency Management and Medical services catered towards the Convention and Exhibition Industry. Well done to the Vital Team!
Vital Risk Services Group is our first choice in Security and Emergency Planning
A professional integrated Security, Medical and Emergency Management solution. Vital Risk Services Group are leaders in their field
Eddie and his team are Venue specialists and have provided exceptional services in the areas of Emergency / Crisis Management and are highly recommended